Where are you located?
Our office and warehouse are in Sydney, Australia. See our standard delivery times here.
How can I contact you?
Please use this form to submit your enquiry for the fastest possible service.
We'll reply to you via email within one business day. Then you'll have our direct email address for any further correspondence.
Note: If you are a customer of ours, search your email inbox for 'Reduction Revolution' to find any existing correspondence, such as previous order details, tax invoices, tracking numbers, etc.
What is your phone number?
To enable accurate and efficient service for all customers, we do not publish our phone number (but we will speak with you if needed).
Please contact us via this enquiry form.
If you're interested, see our blog post about this: Reduction Revolution phone number.
What is your address?
Our main office is located in Parramatta, NSW 2150. Our warehouse is in the nearby suburb of Clyde. If you need our address for returns - please see here.
Note: We are not a traditional shopfront. We operate exclusively as an online store to maximise value to our customers. You cannot visit us to pick up your order - our warehouse is not configured for this.
How long have you been in business?
What are your company details?
- Business Name: Reduction Revolution Pty Ltd.
- Australian Business Number (ABN): 74 141 672 764.
- Australian Company Number (ACN): 141 672 764.
Where can I verify your company details?
You can check our details on the ABR.gov.au website.
Do your prices include GST?
Yes - we are Goods & Services Tax (GST) registered. All prices on this website include 10% GST for Australian customers.
Do I need an account or log-in to order online?
No, simply 'Add to Cart' the items you would like to order. Then follow the checkout prompts to enter your delivery address and payment info.
What insurance cover do you have?
We carry all relevant insurance cover, including Public & Products Liability Insurance, Workers Compensation Insurance, etc. If you require further details about our insurance coverage, please contact us.
Looking for something else?
Return to our Frequently Asked Questions page and pick another topic.