Company Information

Where are you located?

Our head office and warehouse are located in Sydney, Australia. You can see our standard delivery times here.

How can I contact you?

For the fastest possible service, please use this form to submit your enquiry.

We'll reply to you via email, typically within two business hours. Then you'll have our direct email address for any further correspondence.

Note: If you are an existing customer of ours - you already have our direct email contact details. Search your email for 'Reduction Revolution', look for the order confirmation email, and hit reply.

What is your phone number?

Our phone number is 1800 611 322.

Our phone number goes to reception or voicemail so we can call you back. To get assistance, please contact us via this enquiry form - it's quicker!

What is your address?

Our head office is located at G3, 30 Cowper St, Parramatta NSW 2150. Do not use this address for returns, other mail, or drop-in visits, please contact us first.

Note: We are not a traditional shopfront. We operate exclusively as an online store to maximise value to our customers. You cannot visit us to pick-up your order - our warehouse is not set-up for this.

How long have you been in business?

We've been in business since 2010. Since then, we have served tens of thousands of customers from around Australia and the world. You can read more about us or review our blog.

What are your company details?

• Business Name: Reduction Revolution Pty Ltd.
• Australian Business Number (ABN): 74 141 672 764.
• Australian Company Number (ACN): 141 672 764.

Where can I verify your company details?

You can check our details on the ABR.gov.au website.

You can also read many independent reviews about our business on Google and Facebook. Not to mention the thousands of 5 star reviews on our website.

Do your prices include GST?

Yes - we are Goods & Services Tax (GST) registered.

All prices on this website include 10% GST for Australian customers.

Do I need an account or log-in to order online?

No, simply 'Add to Cart' the items you would like to order. Then follow the checkout prompts to enter your delivery address and payment info.

What insurances do you have?

We carry all relevant insurance cover, including Public & Products Liability Insurance, Workers Compensation Insurance, etc. If you require further details about our insurance cover, please contact us.

Looking for something else?

Return to our Frequently Asked Questions page and pick another topic.