Company Information
Where are you located?
Our office and warehouse are in Sydney, Australia. See our standard delivery times here.
How can I contact you?
Please use this form to submit your enquiry for the fastest possible service. We'll reply to you via email within one business day.
TIP: If you are a customer of ours, search your inbox for 'Reduction Revolution' to find any existing correspondence, such as previous order details, tax invoices, tracking numbers, etc.
What is your phone number?
We do not publish our phone number online. If interested, see our blog post about this: Reduction Revolution phone number.
What is your address?
Our main office is in Parramatta (NSW 2150), and our warehouse is in the nearby suburb of Clyde. If you need our address for returns - please see here.
Note: We are not a traditional shopfront. We operate exclusively as an online store to maximise value to our customers. You cannot visit us to pick up your order.
How long have you been in business?
We've been in business since 2010. Since then, we have supplied over 100,000 customers! You can read more about us here or read our blog.
What are your company details?
- Business Name: Reduction Revolution Pty Ltd.
- Australian Business Number (ABN): 74 141 672 764.
- Australian Company Number (ACN): 141 672 764.
Where can I verify your company details?
You can check our details on the ABR.gov.au website.
You can read many independent reviews about our business on Judge Me, Google and Facebook.
Do your prices include GST?
Yes - we are registered for Goods & Services Tax (GST). All prices on this website include 10% GST for Australian customers.
Do I need an account or log-in to order online?
No, simply 'Add to Cart' the items you want to order. Then, follow the checkout prompts to enter your delivery address and payment info.
What insurance coverage do you have?
We carry all relevant insurance cover, including Public & Products Liability Insurance, Workers Compensation Insurance, etc. If you require further details about our insurance coverage, please contact us.
I need this information in a signed form for my organisation's procurement process. Can you help?
Yes - see our page on special order requirements.
Looking for something else?
Return to our Frequently Asked Questions page and pick another topic.