Everything You Need to Know About Delivery

Delivery Cost

We offer FREE Delivery to anywhere in Australia & New Zealand if your order is over $200 in value.

For orders under $200, delivery is capped at a flat rate of $9.95.

Outside of Australia & NZ delivery is a flat rate of $35 per order.

Delivery Time

Orders are processed in 1 day and typical delivery time is a further 2 to 4 business days. Orders are sent from our warehouse in Sydney.

Here are some typical transit times:

Australia Post Delivery Times From Sydney

Tracking Included - with Signature on Delivery

All orders include tracking, and most are sent with Australia Post. We will email you the tracking details on the day we send your order. If you are away when the delivery arrives a card will be left for you to collect it from your nearest Post Office.

For bulky goods, such as LED Tubes & LED Panels, we use couriers Star Track and Couriers Please.

Insured Delivery - 100% Risk-Free Ordering

All orders include transit insurance at our cost. This covers loss or damage of the goods by the delivery company. All you need to do is enter a complete and correct delivery address at checkout. 

Express Delivery - Option at Checkout

Express PostOrders that weigh less than 5kg and are less than 1m in length have an Express Post option at checkout. This costs a little extra for the quickest possible delivery with AusPost eParcel Express Post.

Authority to Leave - "Leave at door if not home"

Deliveries are typically made during business hours. If you are unlikely to be home, simply add a brief delivery instruction at checkout. See the field "Delivery Note" when entering your delivery address.

Overseas Customers

If you do not live in Australia you may be responsible for local taxes on import. We do several things to minimise your local fees, such as lowering the declared value of goods.

New Zealand Customers: You are not liable for any extra import costs for orders worth less than NZ$1,000. Above this value, NZ customs may inspect the order and levy GST on it. All you need to do is select if your order is for an NZ business or consumer (household), and we'll take care of the rest.

NZ GST

Customers from New Zealand need to select if they are a business or consumer at checkout.

Tip For Overseas Customers: Enter the tracking number we send you with your local postal service (e.g. NZ Post, Royal Mail in the UK). These websites generally offer the most up-to-date information.

Other Delivery Related Questions

Is an item in stock?

All items are generally in stock unless indicated as out of stock on the product page.

Can I pick up my order?

No, our warehouse does not facilitate direct pick up of orders.

How will my order be packaged?

Your order will be securely packed in a plain cardboard box (see example below). We include a packing slip with each delivery. No tax invoice is included with our deliveries, we email that to you when you place an order. So if you get an order delivered directly to one of your customers, friends or family members they will not see how much you paid.

Online Order Packaging

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Please see our FAQ, delivery, pricing, and product pages for commonly asked questions and answers.


About Reduction Revolution

Reduction Revolution is a business focused on energy efficiency and sustainability. Our products will help slash your energy usage. But they also often improve comfort, save time, and reduce your maintenance costs. That's why we say waste less, live better.

Australia New Zealand Map

Reduction Revolution Pty Ltd is an Australian owned and operated business (ABN 74 141 672 764).

Since 2010 we have supplied tens of thousands of customers across Australia & NZ.

Click the links below to find out more:

About Us
Blog Posts - Frequently Asked Questions - Delivery Details - Discounts & Wholesale - Warranty & Returns - Contact - Search

Meters & Monitors
Power Meters - Energy Monitors - Thermal Imaging - Thermometers - Water Monitor - Light Meter

LED Lighting
Downlights - Light Bulbs - Filament Bulbs - LED Tubes - Oyster Lights - Strip Lights - Batten Lights - Panels / Troffers - High Bays - Motion Sensors - Floodlights - Emergency Lights

Energy Savers
Heating & Cooling - Hot Water - Cooking - Standby & Control - Pool Pumps - Portable Power

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