Everything You Need to Know About Delivery

Delivery Cost

FREE Delivery Over $200 - Delivery is free to anywhere in Australia & New Zealand if your order is over $200 in value.

For Orders Under $200 - Delivery is capped at a flat rate of $9.95.

Outside of Australia & New Zealand delivery is a flat rate of A$35 per order.

Delivery Time

Orders are processed in 1 day and typical delivery time is a further 2 to 4 business days. Orders are sent from our warehouse in Sydney.

Here are some typical transit times:

Australia Post Delivery Times From Sydney

For more precise estimations, see the delivery time calculators below.

Tracking Included - with Signature on Delivery

Orders include a tracking number which we will email you on the day we send your order. Most orders are sent with Australia Post and Express Courier International (overseas orders).

If you are not at home when the delivery arrives they will leave a card for you to collect it from your nearest Post Office.

For bulky goods, such T8 LED Tubes, we use reputable couriers such as Star Track Express, TNT or Couriers Please.

Insured Delivery - 100% Risk Free Ordering

All orders include transit insurance at our cost, up to a maximum value of A$5,000. This covers loss or damage of the goods by the delivery company.

Don't forget - all our orders also include tracking and require signature on delivery.

Authority to Leave - "Leave at door if not home"

Deliveries are typically made during business hours. If you are unlikely to be home, simply add the text "Leave at door if not home" (or similar brief instruction) in the "Delivery Instructions (Optional)" field at checkout. This option shows when entering your delivery address. This will notify the delivery driver that you have given authority to leave the goods unattended in a safe spot.

Customs Charges - overseas orders only

If you do not live in Australia you may be responsible for local taxes on import. We do several things to minimise your local fees, such as lowering the declared value of goods.

For New Zealand customers we guarantee that you will not be levied GST on import. If you are - simply send us the bill and we'll pay it. This only applies to orders below A$1,000 in value.

Delivery Time Calculators

Within Australia - Click here and enter CHULLORA NSW 2190 as the from address. The send date is one business day after the order is placed.

Overseas - Click here and enter CHULLORA NSW 2190 as the origin. Lodgement date is one business day after the order is placed.

Tips for international customers:

  • International delivery time estimates exclude time in customs, if applicable.
  • Check your tracking number with your national postal service (e.g. NZ Post in NZ, USPS in the US, Royal Mail in the UK). The tracking number we give you will work on their websites, typically with more up-to-date information.

Other Delivery Related Questions

Is an item in stock?

All items are generally in stock unless indicated as out of stock on the product page.

Can I pick up my order?

No, our warehouse does not facilitate direct pick up of orders.

How will my order be packaged?

Your order will be securely packed in a plain cardboard box (see example below). We include a packing slip with each delivery. No tax invoice is included with our deliveries, we email that to you when you place an order. So if you get an order delivered directly to one of your customers, friends or family members they will not see how much you paid.

Online Order Packaging

Got a Question?

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Please see our FAQ, delivery, pricing, and product pages for commonly asked questions and answers.

About Reduction Revolution

Reduction Revolution is a business focused on energy efficiency and sustainability. Our products will help slash your energy usage. But they also often improve comfort, save time, and reduce your maintenance costs. That's why we say waste less, live better.

Australia New Zealand Map

Reduction Revolution Pty Ltd is an Australian owned and operated business (ABN 74 141 672 764).

Since 2010 we have supplied over 40,000 customers across Australia & NZ.

Click the links below to find out more:

About Us
Blog Posts - Frequently Asked Questions - Delivery Details - Discounts & Wholesale - Warranty & Returns - Contact - Search

Meters & Monitors
Power Meters - Energy Monitors - Thermal Imaging - Thermometers - Water Monitor - Light Meter

LED Lighting
Downlights - Light Bulbs - Filament Bulbs - LED Tubes - Oyster Lights - Strip Lights - Batten Lights - Panels / Troffers - High Bays - Motion Sensors - Floodlights - Emergency Lights

Energy Savers
Heating & Cooling - Hot Water - Cooking - Standby & Control - Pool Pumps - Portable Power

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