FAQs & Contact

* COVID UPDATE * We are open and processing orders as usual. Please click on a topic below, or scroll down for our most frequently asked questions.

Stock Availability & How to OrderDelivery DetailsProduct DetailsPricing & Discounts Returns & Warranty Technical SupportPayment Options Company Info & Location Contact Details

Our Most Frequently Asked Questions:

Is it in stock?

Yes - all items are generally in stock unless indicated as 'out of stock' on the product page. Read more about price and availability here.

How quick is delivery?

We process orders in one business day, and typical delivery time is an extra 1 to 4 business daysClick here for all delivery details.

I need some specific product information - can you help?

Yes - please review our page on where to find answers to specific product questions.

Where are you located?

We deliver nationally (and internationally) from our head office and warehouse located in Sydney. See all company information.

Can I pick up my order?

No, sorry - to maximise efficiency, we do not allow pick up of orders. Click here for some instructions on how to order.

Can I return my order?

Yes - see our return details.

Do you offer bulk, discount, or price-beat pricing?

Yes - see our pricing information.

Do you offer post-purchase warranty and tech support?

Absolutely - all of our products are backed with a minimum 2-year warranty. If you encounter a problem, please read our technical support page for some initial troubleshooting guidance.

Who can place an order?

Anyone can place an order on our website! You do not need an account or login details to place an order. Just click 'Add to Cart' and follow the prompts - it's easy.

Still got a question?

Please review our much more detailed pages below, which cover:

About Reduction Revolution

We're an online store that specialises in energy efficiency and sustainability. Our products help slash your energy usage and bills. They also often improve comfort, save time, and reduce maintenance costs. That's why we say waste less, live better!

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Reduction Revolution Pty Ltd is an Australian owned and operated business established in 2010. We've supplied tens of thousands of customers across Australia, NZ and around the world.

Read Our Customer Reviews!