Got a Question?
Click here to read our FAQ page for all common questions, delivery times, company information, payment options, returns, warranty, and more.
Email - Use Form
Please use our contact form on the right (or below for mobile).
Phone - 1800 611 322
Current phone call hours - Monday to Friday:
- Eastern Australia - 9am to 5pm
- Western Australia - 7am to 3pm
- New Zealand - 11am to 7pm
If we are unavailable at the time of your call please leave us a message so we can call you back. If calling from overseas please dial +61 434 214 722.
Office & Warehouse Locations
Head Office - Our head office is located in Sydney at 30 Cowper St, Parramatta NSW 2150. Please visit us by prior appointment only. We do not hold any stock at our office - all goods are sent from our warehouse. See all delivery information.
Warehouse - We deliver our products nationally (and overseas) from our warehouse located in Wetherill Park, NSW 2164. To ensure efficient dispatch of all orders, direct pick up of products from our warehouse is not available. See typical delivery times.
Postal Address - If you require our postal address either for product returns, or another purpose, please contact us so we can give you the appropriate PO Box address.