Product Details

This page includes information about how and where to find useful product information on our website.

General Questions

Here are some resources which answer many general questions about the products we sell:

How To Guides - including topics such as measuring your electricity usage, lighting colour temperature, and what causes high power bills.
Free Online Calculators - including our lighting calculators (to assist with lighting layouts and quantities) and appliance cost calculator.
Category Pages - these group together certain types of products on our website. For example, energy monitors, LED downlights, sensor lights, and thermal cameras. If you 'scroll past' the product images at the top of each page, you'll often find some detailed information about this product category underneath.

Please carefully review the following sections on each product page:

Product Images - click the main image on any product page and scroll through for detailed photos. These can include packaging, dimensions, wiring or other helpful details on many of our products.
Specifications, Installation & Documentation - our specifications tables include detailed product information, including manufacturer PDF's and installation guides when available. Keep in mind any product that requires installation also ships with a printed instruction manual.
Frequently Asked Questions - below the specification table, we have a section for frequently asked questions.
Customer Reviews - every product page also has a section for verified customer reviews. This is a great place to find valuable information and read about some novel ways that customers use our products.

If you can't find exactly what you're looking for, we encourage you to buy the product and try it out for yourself.

We have a 30 day return policy as outlined here. Just make sure you keep the product and packaging in 'as new' condition if returning it is possible.

If our product page is missing some vital information, please get in touch with us.

See Also: Post-Purchase Technical Support and our other Frequently Asked Questions.